CREATIO CRM
WHAT IS CREATIO?
The Creatio CRM solution is the ideal platform to automate and optimize end-to-end customer relationship management. Creatio CRM centralizes customer data and communications across sales, marketing, and service channels for a unified customer view. Pre-built integrations allow connecting seamlessly with other business systems and with its no-code capability, the software allows businesses to customize workflow automation, build apps, and scale rapidly without coding.
With Creatio CRM, businesses gain actionable customer insights, increased sales productivity, streamlined marketing campaigns, and improved customer service and loyalty. The omni-channel platform enhances customer engagement across touchpoints. Creatio offers quick implementation, scalable pricing, and high ROI. Unlock the potential of CRM with Creatio.
ONE platform to align marketing, sales and service
POWERFUL & EXTENSIVE CUSTOMIZATION CAPABILITIES
ENHANCE CUSTOMER & EMPLOYEE EXPERIENCE
GENERATE MORE LEADS & INCREASE WIN RATES
DIGITIZE WORKFLOWS, ENHANCE CUSTOMER AND EMPLOYEE EXPERIENCE, BOOST EFFICIENCY OF SALES, MARKETING AND OPERATIONAL TEAMS
marketing PACKAGE
Create and manage multichannel marketing campaigns of any type and complexity. Evaluate marketing efficiency and optimize campaigns with rich CRM analytics from Creatio.
- 360° customer view
- Lead management
- Campaign management
- Segmentation
- Email marketing
- Productivity tools
- No-code capabilities
SALES PACKAGE
Effectively manage the progression of your leads and opportunities through the sales cycle, and maximize the conversion of potential customers into new clients! Automatically identify areas where you need to improve your sales efforts. Analyze and track your sales pipelines by stages, your top salespeople, win/loss rates, etc.
- Lead management
- Opportunity management
- 360° customer view
- Channel sales
- Quote management
- Sales activity tools
- Sales forecasting
- Sales contracts
- No-code capabilities
SERVICE PACKAGE
Centralize customer information with a 360° view, improve the quality of customer service, and personalize communication with your customers across all platforms.
- Omnichannel communications
- Case management
- Service level agreements
- Knowledge base
- Queue management
- Contact center
- Agent Desktop
- Productivity tools
- 360° customer view
WORKFLOW AUTOMATION
With its intuitive low-code/no-code platform, Creatio allows users to easily design, implement, and manage workflow automation, saving time and resources while ensuring consistency and efficiency across various business operations.
- Workflow automation
- Collaborative process design
- Library of predefined processes
- Integration tools
- Mobile app configuration
- Enterprise scalability
- Visual process design tools
CREATIO IS RECOGNIZED AS A LEADER AND STRONG PERFORMER IN MULTIPLE REPORTS, INCLUDING RAVING END-USER REVIEWS FROM PEER-TO-PEER RATING PLATFORMS
Gartner Magic Quadrant
- Challenger – Sales Force Automation (2016 & 2018 to 2023)
- Leader – B2B Marketing Automation Platform (2021 to 2023)
- Visionary – Enterprise Low-Code Application Platforms (2019 to 2023)
- Service Creatio – CRM Customer Engagement Center (2015 to 2021)
The Forrester Wave™
- Low-Code Platforms for Business Developers (Q4 2021)
- Sales Force Automation Solutions (Q2 2017, Q2 2021, Q3 2023)
- Healthcare CRM Providers Evaluation (Q1 2020)
- Customer Service Solutions (Q2 2019, Q1 2024)
- Digital Process Automation (Q1 2019)