CLIENT CARE PROGRAM

We strive to be a premier IT company, one that is best in terms of delivering SAP Business One value and exceptional customer service to our clients. As such we are fully dedicated in delivering an unrivaled standard of SAP Business One support and service to optimize your productivity and support the growth of your company. With your goal to continue to leverage the best technology and expertise to stay ahead, you have made the right decision to empower your business with our systems.

Leverage Your Software Investment and Reach Your Full Business Potential

Our Client Care team has multiple objectives, but the most important one is to proactively communicate with you and foster discussions that can help you leverage your software investment and maximize value all along your digital journey.

Included with our software support plans, our unique Client Care Program will help you optimize your business systems through innovative initiatives and resources including:

• A dedicated Client Care specialist to ensure your entire satisfaction.
• A direct access to our Customer Portal for support ticket management, documentation, and webinar/training recordings.
• Interactive webinars, trainings sessions and workshops on the subjects most frequently requested.
• Special in-person or digital user events (N’User Group) to learn from your peers and leading industry experts.

Going The Extra Mile, Beyond Standard SAP B1 Support

We look forward to a prosperous journey ahead in collaboration with your team, as we are committed to providing you with the support and tools you need to leverage SAP Business One, SAP Business ByDesign, LISA WMS, PDC-One and N’Sight.